Legal notice & privacy

1. Who we are

The website essentielpme.com (the "Site") is operated by Solutions SuperQuanti Inc., doing business as Essentiel PME, registered with the Registraire des entreprises du Québec under number 1178979937.

• Address: 6000 Rome Blvd., Suite 300, Brossard, Québec J4Y 0B6
• Email: [email protected]
• Phone: 1 844 763-3832

The Site is hosted by DigitalOcean, LLC, headquartered in New York, United States.

2. Terms of use

2.1 Acceptance

By browsing the Site, you agree to these terms. If you do not agree, we simply invite you not to use the Site.

2.2 Pricing and offers

The prices displayed on the Site are authoritative. They are in Canadian dollars and may change at any time; the price that applies to your agreement is the one confirmed in your quote or contract. The Site's content is provided for information purposes and does not constitute a contractual offer.

2.3 Intellectual property

The Site's content — text, logo, graphic elements, mockups and structure — belongs to Essentiel PME or its licensors. Any reproduction or use without prior written authorization is prohibited. Third-party trademarks and logos (including advertising platforms) belong to their respective owners.

2.4 Limitation of liability

We strive to keep the Site accurate and up to date, but Essentiel PME does not warrant that the content is error-free or that the Site will be available without interruption. To the extent permitted by law, Essentiel PME disclaims all liability for damages arising from the use of the Site or of third-party sites it links to.

2.5 External links

The Site may contain links to third-party websites. These links are provided for your convenience; Essentiel PME has no control over their content.

3. Privacy policy

This section explains how we collect, use and protect your personal information, in accordance with Québec's Act respecting the protection of personal information in the private sector, as amended by Law 25.

3.1 Person in charge of the protection of personal information

3.2 Information we collect

• What you provide: name, email, phone number, business name and details of your request, when you fill out a form or write to us.
• What is collected automatically: browsing data (pages visited, duration, device type, truncated IP address) through cookies and measurement tools described in section 4.

3.3 Purposes

We use your information only to: respond to your requests and prepare quotes; deliver and invoice our services; measure and improve the Site and our campaigns; and comply with our legal obligations. We never sell your personal information.

3.4 Consent

By providing your information, you consent to its use for these purposes. You may withdraw your consent at any time by writing to [email protected]; we will act on your request promptly.

3.5 Disclosure to third parties

Your information may be processed by service providers acting on our behalf (hosting, newsletters, audience measurement, advertising platforms such as Google and Meta). Some of these providers are located outside Québec; where that is the case, we ensure the information receives adequate protection, as required by law.

3.6 Retention and security

We keep your information only as long as necessary for the purposes described above, then securely destroy or anonymize it. Reasonable technical and organizational measures protect your information against unauthorized access, use or disclosure.

3.7 Your rights

At any time, you may: request access to your information; request its correction; withdraw your consent; request that its dissemination cease; or obtain the computerized information you provided to us in a structured, commonly used technological format, or ask that it be transferred to another organization (right to data portability). We respond to these requests within 30 days. Send your request to the person in charge identified above. If you are dissatisfied with how your request is handled, you may file a complaint with the Commission d'accès à l'information du Québec.

3.8 Confidentiality incidents

In the event of an incident presenting a risk of serious injury, we will notify the persons concerned and the Commission d'accès à l'information, as required by law.

4. Cookies

The Site uses cookies and similar technologies:

• Essential: required for the Site to function.
• Analytics: Google Analytics 4 and Google Tag Manager, to understand how the Site is used.
• Advertising: the Meta pixel and Google Ads tags, to measure our campaigns and deliver relevant ads.

On your first visit, a banner lets you accept or refuse non-essential cookies. You can also manage them in your browser settings.

5. Governing law

The Site and these terms are governed by the laws applicable in the Province of Québec. Any dispute falls under the jurisdiction of the competent courts of the judicial district of Longueuil.

6. Contact us

Questions about this page or your personal information? Write to [email protected] or call 1 844 763-3832. We reply within 24 hours. No bots, no waiting line.

This English version is provided for convenience. In the event of any discrepancy between the French and English versions of this page, the French version prevails.